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YourBio

Delete your data

You can delete the data YourBio holds about you at any time. Pick the line that fits you — each one works on its own, and none of them needs you to email anyone.

If you connected Instagram or Facebook

  1. Open Instagram → Settings and activity → Website permissions → Apps and websites (on Facebook: Settings & privacy → Settings → Apps and websites).
  2. Find YourBio and tap Remove. Tick the option to delete the data the app received if it is offered.
  3. Meta tells us straight away. We revoke our access, pause your automations and delete what we synced from that account (posts, comments, message history and your Instagram username / ID). You get a confirmation code; check its status below.

Inside YourBio you can also go to Dashboard → Integrations and click Disconnect next to the account. That stops all access immediately.

If you are a creator with an account

  • Close your account: Settings → My account → Close my account. Your login and personal details are removed immediately and you are signed out everywhere.
  • Delete a workspace (your store and everything in it): Settings → Privacy → Delete workspace. It takes effect after a 14-day window in which you can cancel.
  • Want a copy first? Settings → Privacy → Export gives you everything as files.

If you bought something, entered a giveaway or messaged a creator

  • Use the unsubscribe link in any email, or reply STOP on WhatsApp, to stop messages at once.
  • To have your details erased, contact the creator you dealt with, or write to our support with the email or phone number you used. We erase it within 30 days and confirm by email.

What we have to keep

Order, payment, refund and invoice records are kept for as long as accounting and tax law requires, in anonymised form (no name, email or phone). Everything else is deleted. Details are in our privacy policy.

Check a deletion request

If you removed YourBio from Instagram or Facebook you received a confirmation code. Enter it to see the status.